Knowledge management / knowledge sharing dan penciptaan pengetahuan
 Artikel Jurnal
McInerney, Claire R.
Rethinking knowledge management: from knowledge objects knowledge processes
Springer, 2007
 Buku Teks
Peter, J. Paul
Marketing management : knowledge and skills
McGraw-Hill, 2004
 Buku Teks
Desouza, Kevin C
Engaged knowledge management
Hampshire, 2005
 Buku Teks
Tiwana, Amrit
The knowledge management toolkit
New york, 1999
 Buku Teks