Gitlow, Howard S.
Quality management
The McGraw-Hill, 2005
 Multimedia
Gitlow, Howard S.
Quality management
McGraw-Hill, 2005
 Multimedia
Gitlow, Howard S.
Quality management
2005
 Multimedia
Evans, James Robert, 1950-
The management and control of quality
South-Western, 2002
 Buku Teks
Evans, James Robert, 1950-
The management and control of quality
South Western Cengage Learning, 2011
 Buku Teks