Sully, Philippa
Essential communication skills for nursing and midwifery
Mosby Elsevier, 2010
 Buku Teks
Essential skills for management research
edited by David Partington
Sage, 2002
 Buku Teks
Norton, Barbara A.
Skills for professional nursing practice: communication, physical appraisal, and clinical techniques
Appleton-Century-Crofts , 1986
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Boyd, Claire
Communication skills for nurses
Wiley Blackwell, 2014
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The handbbok of communication skills
editor, Owen Hargie
New York , 2006
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