Ignatia Sphati Kamala
Manajemen kaizen dan kepuasan konsumen di uniqlo (studi kasus di uniqlo cabang Summarecon Mall Serpong) = Kaizen management and uniqlo s consumer satisfaction (case study uniqlo branch Summarecon Mall Serpong) / Ignatia Sphati Kamala
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2015
 UI - Skripsi (Membership)
Fitri Andriani
Analisis kinerja divisi asuransi kendaraan bermotor pt asuransi x dengan menggunakan pendekatan balanced scorecard tahun 2014 = Analysis performance of pt asuransi x automobile insurance by using the balanced scorecard year 2014 / Fitri Andriani
2015
 UI - Skripsi (Membership)
Hitt, Michael A.
Manajemen strategis: daya saing dan globalisasi=strategic management competitiveness and globalization concepts
Salemba Empat, 2002
 Buku Teks
Taylor, Bernard W.
Introduction to management science
Prentice-Hall, 2004
 Buku Teks
Syrett, Michel
Management development : making the investment count / Michel Syrett and Jean Lammiman
The Economist Books, 1999
 Buku Teks