Andri Krisnanto
Analisis pengaruh asosiasi merek, nilai produk, dan kualitas pelayanan terhadap kepuasan, serta hubungannya dengan retensi konsumen : studi mengenai motor merek honda di Jakarta
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2005
 UI - Tesis (Membership)
Hariyo Tri Sedewo
Pengaruh outcome quality, interaction quality dan peer-to-peer quality terhadap customer satisfaction dan customer loyalty pada industri kedai kopi = The effect of outcome quality, interaction quality and peer-to-peer quality towards customer satisfaction and customer loyalty in the coffee shops industry
Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Marsya Monazella
Pengaruh pop-up store experience terhadap kesediaan membayar dan loyalitas merek konsumen = The effect of pop-up store experience on consumer's willingness to pay and brand loyalty
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Marchia Nur Annisa
Pengaruh tourism experience, lovemarks, dan brand satisfaction terhadap brand loyalty pada wisatawan DKI Jakarta yang mengunjungi destinasi wisata berbasis sejarah dan budaya di Daerah Istimewa Yogyakarta = The effect of tourism experience, lovemarks, and brand satisfaction on brand loyalty For DKI Jakarta tourists who visit historical and cultural-based tourist destinations in the Special Region of Yogyakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Pradika Ferhan
Analisis pengaruh green benefits dan green transparency terhadap green perceived value, self-brand connection, dan brand loyalty: studi kasus pada Starbucks Coffee = The role of green benefits and green transparency in shaping green perceived value self brand connection and brand loyalty: study case on Starbucks Coffee
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi Membership