Wahyuningsih
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
 Artikel Jurnal
Engel, James F.
Consumer behavior
Chicago Dryden Press, 1990
 Buku Teks
Mowen, John C.
Consumer behavior
Macmillan, 1987
 Buku Teks
Schiffman, Leon G.
Consumer behavior
Prentice-Hall, 1997
 Buku Teks
Peter, J. Paul
Consumer behavior
Erlangga, 1999
 Buku Teks