The Humanities in Australia: a survey with special reference to the Universities
edited by A. Grenfell Price
Angus & Robertson, 1959
 Buku Teks
Conflicts in reference services
Edited by Bill Katz
The Haworth Press , 1985
 Buku Teks
Reference services expertise
edited by Bill Katz
The Haworth Press , 1993
 Buku Teks
Serials and reference services
edited by Robin Kinder; Bill Katz
The Haworth Press, 1990
 Buku Teks
Bopp, Richard E.
Reference and information services : an introduction
Libraries Unlimited, 2001
 Buku Teks