Saez, Eileen Elliott de
Marketing concepts for libraries and information services
Facet Pub, 2002
 Buku Teks
Bopp, Richard E.
Reference and information services : an introduction
Libraries Unlimited, 2001
 Buku Teks
Information systems for health services
edited by G. McLachlan
World Health Organization Regional Office for Europe, 1980
 Buku Teks
Managing internet information services
Cricket Liu; Jerry Peek; Russ Jones; Bryan Buus; Adrian Nye
O'Reilly, 1994
 Buku Teks
Changing information technologies: Research challenges in the Economics of information
edited by Mary Feeney
Bowker Sour Limited, 1994
 Buku Teks