Analisis pelayanan XL center Menara Rajawali Jakarta terhadap tingkat kepuasan pelanggan di PT Excelcomindo Pratama

Analisis kepuasan pelanggan terhadap layanan customer service PT. Telkomsel (kasus GraPARI Staco)

Analisis corporate social responsibility dan service quality terhadap customer satisfaction dan pengaruhnya terhadap customer loyalty; studi kasus pada produk seluler XL (PT. XL Axiata, Tbk) = Analysis the effect of corporate social responsibility and service quality on customer satisfaction and the impact on customers loyalty; case study on XL cellular Ppoduct in PT. XL Axiata, Tbk.

Analisis faktor-faktor yang mempengaruhi kepuasan pelanggan terhadap layanan corporate shared service : studi kasus PT Pertamina (Persero) = Analysis of factors affecting customer satisfaction toward service corporate shared service : cases study PT Pertamina (Persero)

Analisis pengaruh kepuasan penanganan keluhan melalui media sosial terhadap keberlangsungan penggunaan produk dan layanan telekomunikasi: studi kasus PT. XL Axiata tbk. = The impact of social media complaints handling satisfaction to continuous usage intention of telecommunications products and services: case study of PT. XL Axiata tbk.