Wilson, Kenneth G.
Columbia University Press, 1993
Buku Referensi
Benn, Alec
American Management Associations, 1978
Buku Teks
edited by William Wels
Lippincott Williams & Wilkins, 2003
Buku Teks
Berges, Steve
American Management Association, 2006
eBooks
Goncalves, Marcus
McGraw-Hill , 2000
Multimedia