Service delivery platforms: developing and deploying converged multimedia services
Syed A. Ahson, Mohammad Ilyas, editor
CRC Press, Taylor & Francis Group, 2011
 Buku Teks
Murphy, James Frendrick
Delivery of community leisure services
Lea & Febiger, 1977
 Buku Teks
Hangganis Septiastuti Puspitasari
Integrasi artificial neural network dan genetic algorithm untuk pengukuran kualitas jasa layanan pengiriman paket barang = Integration of artificial neural networks and genetic algorithm for measuring service quality of parcel delivery services
Fakultas Teknik Universitas Indonesia, 2015
 UI - Tesis Membership
Hicks, Janne C.
Strengthening reproductive health services delivery in Cambodia
Seats, 2000
 Buku Teks
Zana Cobhita Arethusa Siswanto
Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Tesis Membership