Mutia Imro Atussoleha
Loyalitas konsumen berdasarkan penerapan customer relationship management pada industri consumer goods = Customer loyalty based on customer relationship management implementation in consumer goods industry
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
 UI - Tesis Membership
Assyla Ridha Adhani
The Impact of Personal Data Disclosure's Trade-Off on Customer Trust and Attitude Loyalty in E-Wallet Services = Dampak Trade-Off Pengungkapan Data Pribadi Terhadap Kepercayaan dan Loyalitas Pelanggan dalam Layanan E-Wallet
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022
 UI - Skripsi Membership
Felicia Clara
Perancangan Strategi dalam Meningkatkan Loyalitas Pelanggan pada UMKM Perhiasan Emas Berdasarkan Customer Lifetime Value dan Recency, Frequency, and Monetary = Strategy Design in Increasing Customer Loyalty of Gold Jewelry MSMEs Based on Customer Lifetime Value and Recency, Frequency, and Monetary
Fakultas Teknik Universitas Indonesia, 2022
 UI - Skripsi Membership
Aimee Suria Chendra
Enigma Loyalitas Konsumen: Analisis Perceived Value Multidimensi pada Konsumen GoFood Indonesia = The Enigma of Customer Loyalty: A Multidimensional Perceived Value Analysis of GoFood Indonesia Consumers
Fakultas Ekonomi Dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Yugi Yayu Rahayu
Analisa proses customer value dalam membentuk loyalitas pelanggan jasa layanan purna jual (studi kasus pada AUTO 2000 Karawang) = Analysis the process of customer value of the after sales service in establishing customer loyalty
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2009
 UI - Tesis Open