Sitompul, Joshua Enrico
Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Raemon Utama
Analisis transaksi electronic commerce berdasarkan konsep penghasilan dalam OECD model
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2005
 UI - Tesis (Membership)
Masni Eriza
Electronic commerce pada Amazon.Com
Program Pascasarjana Universitas Indonesia, 2007
 UI - Tesis (Membership)
Electronic commerce: the strategic perspective
by Richard T. Watson ... [et al.]
Dryden Press, 2000
 Buku Teks
Electronic commerce : a managerial perspective
by Efraim Turban ... [et al.]
Prentice-Hall, 2000
 Buku Teks