Faktor-Faktor yang memengaruhi Rating Customer pada Perusahaan E-Commerce: Studi Kasus Shopee Indonesia = The Factors that Affect Customer Ratings in E-Commerce Companies: Case study of Shopee Indonesia

Analisis Sentimen dan Pemodelan Topik Kepuasan Pelanggan E-Commerce di Indonesia Mengguanakan Data Twitter = Sentiment Analysis and Topic Modelling Customers Satisfaction of E-commerce in Indonesia Utilizing Twitter Data

Analisis Pengaruh Pengalaman dan Kepuasan Pengguna terhadap Reuse Intention Bank Digital sebagai Metode Pembayaran yang Terintegrasi dengan E-commerce = Analysis the Influence of Customer Experience and Satisfaction on Reuse Intention of Digital Bank as an Integrated Payment Method with E-commerce

Analisis Pengaruh Customer Satisfactions, Brand Trust dan Platform Trust terhadap Brand Switching Intention dari brand HMNS ke brand parfum lainnya pada platform e-commerce = Analysis of the influence of Customer Satisfaction, Brand Trust and Platform Trust on Brand Switching Intention from HMNS Brand Switching with Local Perfume Brands via the e-commerce

Analisis Faktor Customer Experience terhadap Proses Trust Transfer E-commerce Shopee yang Memengaruhi Adopsi Bank Digital SeaBank = Analysis of Customer Experience Factors on the Shopee E-commerce Trust Transfer Process Influencing SeaBank Digital Bank Adoption