Achmad Irdani Fadlurrahman
Pengaruh Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, dan Brand Image Terhadap Customer Loyalty Penumpang Maskapai Penerbangan Citilink di Jakarta = The Effect of Customer Engagement, Service Quality, Perceived Value, Customer Satisfaction, and Brand image on Customer Loyalty Citilink Airline Passengers in Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Ayu Muthia Kusumawardani
Role of value for money, service quality, and brand image on behavioural intentions: the case of full service and low cost airline passengers in Indonesia = Peranan value for money, kualitas layanan, dan citra perusahaan terhadap intensi perilaku: kasus penumpang maskapai penerbangan full service dan low cost di Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Siregar, Rolan
Analisis performa rem kendaraan penumpang berukuran sedang (midsize passenger's Car "2500 mm < l < 2800 mm") menggunakan model temperatur pengereman = Brake performance analysis of midsize passengers Car 2500 mm
2016
 UI - Tesis (Membership)
M. Dachyar, promotor
Operations research dalam pelayanan shuttle service pesawat penumpang umum
Fakultas Teknik Universitas Indonesia, 1993
 UI - Laporan Penelitian
Asrianda Syah Putra
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)