Analisis kualitas pelayanan pengurusan perizinan dan non perizinan pada masa pandemi COVID-19 di Unit Pengelola Penanaman Modal dan Pelayanan Terpadu Satu Pintu (UP PMPTSP) Kecamatan Ciracas Pemerintah Provinsi Daerah Khusus Ibukota Jakarta = Quality analysis of licensing and non licensing management services during the COVID-19 pandemic in the Unit of Integrated Investment and Services in Ciracas District, the Government of the Special Capital Region of Jakarta

Analisis Hambatan Dalam Penyediaan Layanan Khusus Penyandang Disabilitas Di Mal Pelayanan Publik (MPP) Provinsi DKI Jakarta = Analysis of Barriers in Providing Special Services for Disability in Mal Pelayanan Public (MPP) of DKI Jakarta Province

Pelayanan Publik Oleh Aparatur Kepolisian Dalam Penindakan Pelanggaran Penggunaan Knalpot Aftermarket Di Dki Jakarta = Public Services By Police Apparatus In Prosecuting Violations Of Aftermarket Exhaust Use In Dki Jakarta

Tingkat kepuasan pengguna qlue pemerintah Provinsi DKI Jakarta terhadap penanganan pengaduan pelayanan publik = User satisfaction level of qlue aplication of DKI Jakarta Provincial government on public service complaint handling

Studi kasus peningkatan kualitas pelayanan publik melalui implementasi strategi komunikasi proaktif pemerintah kota (Kajian pada mal pelayanan publik Kota Bekasi) = The case study improvement of public services Quality through The Implementation of Proactive Communication Strategy of The Governments City. (The Research on Public Services Mall of Bekasi City)