Wulan Anggraini
Analisis keterlambatan pelayanan preoperasi cito pasien cerebrovaskular hemorraghic stroke disease menggunakan pendekatan lean hospital di instalasi gawat darurat RSUP Fatmawati = Analysis of delays emergency preoperative for patient with cerebrovaskular hemorraghic stroke disease using lean hospital approach in emergency instalation RSUP Fatmawati
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2016
 UI - Skripsi Membership
Lilyanti
Budaya organisasi unit instalasi rawat darurat (IRD), RSUD Dr. Soetomo, Surabaya
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2003
 UI - Tesis Membership
Bambang Hartono
Manajemen pemasaran untuk rumah sakit
Rineka Cipta, 2010
 Buku Teks
Dwi Satrio
Analisis waktu tunggu pasien kritis yang memerlukan ICU melalui IGD RS MH Thamrin Salemba = Waiting time analysis on critical patient that need ICU in Emergency Departement at MH Thamrin Salemba Hospital
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2013
 UI - Tesis Membership
Muhammad Bima Arrynugrah
Upaya efisiensi alur proses pelayanan rawat jalan poliklinik spesialis obstetric dan gynecology RS Annisa Citeureup Bogor dengan metode lean = Efficiency efforts of outpatient process flow obstetric and gynecology specialist polyclinic at RS Annisa Citeureup Bogor with lean method
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis Membership