Faktor-faktor penentu behavioral intention nasabah dalam menggunakan mobile banking: aplikasi technology acceptance mobile = Determinants of behavioral intention customer to use mobile banking: technology acceptance mobile model

Analisis dampak kualitas pelayanan terhadap loyalitas nasabah melalui kepuasan nasabah pada produk pembiayaan komersial unit usaha syariah PT. Bank Tabungan Negara (Persero) Tbk = Analysis of the impact service quality toward customer loyalty through customer satisfaction on commercial financing products unit usaha syariah PT. Bank Tabungan Negara (Persero),Tbk / Aprianto

Pengaruh service assurance pada service reliability serta efeknya pada attitudinal loyalty dengan customer commitment sebagai variabel mediasi: studi pada pelanggan kartu Halo Telkomsel = The effects of service assurance towards service reliability and its effects to attitudinal loyalty with customer commitment as mediating variable: the case of Halo Telkomsel

Pengaruh E-service quality dan sales promotion terhadap perceived quality, attitude, dan purchase intention asuransi kendaraan digital = The effect of perceived quality and attitude of E-service quality and sales promotion toward purchase intention on digital car insurance

Analisis pengaruh consumer innovativeness dan perceived risk terhadap intensi penggunaan online banking = influence analysis of consumer innovativeness and perceived risk on online banking usage intention