Strategi peningkatan loyalitas pelanggan internet service provider dalam menggunakan layanan fixed broadband internet = Strategy to increase customer loyalty of internet service provider in using fixed broadband internet services

Customer loyalty pada fixed-broadband internet service provider: studi pada Indihome = Customer loyalty on fixed-broadband internet service provider: study of Indihome

Mengukur Kepuasan Pelanggan=measuring customer satisfaction

Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan pada Taksi Blue Bird = The Impact of Service Quality towards Customer Satisfaction on Blue Bird Taxi

Kajian perbandingan metodologi customer satisfaction index Indonesia dan negara lain