Pengaruh Electronic Customer Relationship Management (E-CRM) Terhadap E-Customer Loyalty Melalui E-Customer Satisfaction (Studi Pada Pengguna Aplikasi Shopee di Jabodetabek) = The Influence of Electronic Customer Relationship Management (E-CRM) on E-Customer Loyalty Through E-Customer Satisfaction (A Study on Shopee Application Users in Jabodetabek)

Pengaruh Experiential Marketing terhadap Customer Loyalty: Studi pada Blitzmegaplex 4DX Mall of Indonesia = The Influence of Experiential Marketing Toward Customer Loyalty Blitzmegaplex 4DX Mall of Indonesia

Strategi peningkatan loyalitas pelanggan internet service provider dalam menggunakan layanan fixed broadband internet = Strategy to increase customer loyalty of internet service provider in using fixed broadband internet services

Customer loyalty pada fixed-broadband internet service provider: studi pada Indihome = Customer loyalty on fixed-broadband internet service provider: study of Indihome

Mengukur Kepuasan Pelanggan=measuring customer satisfaction