Muhammad Jamilun
Membangun hubungan relasional dalam pemasaran untuk jasa : Suatu penelitian tentang interaksi dari janji dengan loyalitas pelanggan
Universitas Indonesia, 2006
 UI - Tesis (Membership)
Devia Tiwi Puspitasari
Analisis hubungan tourist relationship perceptions, relationship quality, dan destination loyalty wisatawan nusantara terhadap kawasan Taman Nasional Komodo = Analysis of the relationship between tourist relationship perceptions, relationship quality, and destination loyalty Indonesian tourists toward Komodo National Park area
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Maria Asri Prahesti
Peran relationship marketing dan theory of planned behavior dalam membangun minat berperilaku menitipkan anak di tempat penitipan anak : studi kasus tempat penitipan anak di perkantoran DKI Jakarta = Role of relation marketing and the theory of planned behavior in developing intention behavioral to entrust child in a child care : case study child care in the offices of DKI Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2011
 UI - Tesis (Open)
Kahfi Arif
Analisis persepsi pelanggan terhadap implementasi relational benefits pada pancious pancake house = Customer perception analysis of implementing relational benefits on pancious pancake house
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
 UI - Skripsi (Open)
Mohammad Bayu Radhitya
Analisis pengaruh pembeli-pemasok terhadap kinerja usaha mikro kecil dan menengah : studi kasus pada UMKM Fashion di Jabodetabek = Analysis of buyer-supplier relationship towards performance of micro small and medium enterprises
2013
 UI - Skripsi (Membership)