Analisis pengaruh identifikasi diri kepuasan partisipasi dan promosi anggota komunitas terhadap loyalitas merek yang dibangun dalam komunitas virtual (Studi kasus pada Komunitas Virtual ID-Android) = The analysis on effects of self identification satisfaction participation and promotion for community members to build brand loyalty in a virtual community (Case study on Virtual Community of ID-Android) / Agus Hamonangan Marpaung

Perancangan Strategi Customer Lifetime Value pada Perusahaan Telekomunikasi di Indonesia = Designing the Strategy of Customer Lifetime Value on Telecommunication Company in Indonesia

Analisis Pengaruh Brand Experience terhadap Brand Loyalty melalui Perceived Quality dan Brand Trust pada Gojek Indonesia = Analisis Pengaruh Brand Experience terhadap Brand Loyalty melalui Perceived Quality dan Brand Trust pada Gojek Indonesia

Pengaruh Customer-Based Brand authenticity Terhadap Brand trust Dalam Menciptakan Brand affect Dan Brand loyalty (Studi Pada Konsumen Brand HMNS Di Jabodetabek) = The Influence of Customer-Based Brand authenticity on Brand trust in Creating Brand affect and Brand loyalty (A Study on Consumer of HMNS Brand in Jabodetabek )

Pengaruh brand value, brand satisfaction, brand reliability, dan brand intentions terhadap brand loyalty generasi Y sebagai pemilik ponsel pintar di Indonesia = The influence of brand value, brand satisfaction, brand reliability, and brand intentions on brand loyalty of Generation Y as the owner of smart phones in Indonesia