Pengaruh ulasan negatif dan respon manajerial terhadap sikap konsumen pada penjual di platform belanja e-commerce = The effect of negative review and managerial response on consumer attitude towards seller in e-commerce platform

Pelindungan konsumen terhadap testimoni palsu dalam kegiatan e-commerce = Consumer protection towards fake testimony on e-commerce

Penyelesaian sengketa konsumen pada transaksi e-commerce dalam lingkup Business to Consumer (B2C) melalui Online Dispute Resolution = Consumer dispute resolution on business to consumer e-Commerce transaction through Online Dispute Resolution

Tinjauan Hukum Perlindungan Konsumen Atas Perubahan Ketentuan Biaya Layanan Pada E-Commerce Secara Sepihak = Legal Review of Consumer Protection Regarding Unilateral Changes to Service Fees in E-Commerce

Pertanggungjawaban Penyedia Platform E-commerce dalam Kasus Pelanggaran Hak Konsumen = Liability of E-commerce Platform Providers in Cases of Violation of Consumer Rights