St Fadhilah
Strategi peningkatan repurchase intention melalui customer satisfaction: studi kasus restoran khas Indonesia = Strategy increasing repurchase intention through customer satusfaction: study case Indonesian restaurant
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Frinantika Novira
Analisis pengaruh Dining Factors terhadap Behavioral Intentions konsumen restoran khas Jepang : studi kasus Restoran Sushi Tei di Jakarta = The analysis of dining factors influence on behavioral intentions of Japanese Restaurant customer : case study of Sushi Tei Restaurant in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Siahaan, Meta Riani
Anteseden Dari Kesetiaan Konsumen Pengguna Aplikasi Jamsostek Mobile (Jmo) Terhadap Perceived Brand Image, Customer Satisfaction Dan Trust: Aplikasi Teori SOR = Antecedents of Consumer Loyalty of Jamsostek Mobile Application Users (JMO) to Perceived Brand Image, Customer Satisfaction and Trust: Application of SOR Theory
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Furqon Anshori
Analysing the Impact of Customer Perception of Online Retail Ethics towards Repurchase Intention of Millennials and Generation Z = Menganalisis Dampak Persepsi Pelanggan Terhadap Etika Ritel Online pada Repurchase Intention Generasi Milenial dan Generasi Z
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Wahyuningsih
Effects of consumer search behavior typology on the relationship between customer satisfaction and behavioral intentions / Wahyuningsih
Management Research Center Graduate School of Management FEUI, 2007
 Artikel Jurnal