Evaluasi Atas Penerapan Manajemen Keberlangsungan Tugas Pada Kegiatan Layanan Jasa Perbankan Dan Operasional Tresuri = Evaluation of the Implementation of Task Continuity Management in Banking Service Activities and Treasury Operations

Implementasi Prinsip Electronic-Know Your Customer (e-KYC) Berdasarkan POJK No.23/POJK.01/2019 terhadap Layanan Digital Banking di Indonesia (Studi Kasus: Bank MNC Internasional Tbk.) = The Implementation of Electronic-Know Your Customer Principles based on POJK No.23/POJK.01/2019 through Digital Banking Services in Indonesia (Case Study : MNC International Bank)

Faktor-Faktor yang Mempengaruhi Niat Perilaku Terhadap Adopsi Bank Digital di Tengah Pandemi Covid-19 = Factors Influencing Behavioral Intention Towards Digital Banks Adoption Amidst Covid-19 Pandemic

peningkatan efisiensi layanan retur transaksi online dengan pendekatan rekayasa proses bisnis dan enterprise resource planning: Studi kasus Bank BUMN, Indonesia = Service efficiency enhancement of online transaction return with business process reengineering approach and enterprise resource planning: Case study of a state-owned Bank, Indonesia

PERAN EDUKASI PELANGGAN TERHADAP LOYALITAS PELANGGAN MELALUI CUSTOMER SATISFACTION, E-WOM DAN PERCEIVED SWITCHING COST PADA PERBANKAN DIGITAL DI INDONESIA = The Role of Customer Education on Customer Loyalty Through Customer Satisfaction, E-WOM and Perceived Switching Cost in Digital Banking Indonesia