Analisis Model Sistem Informasi Fitur Perpanjangan Surat Izin Mengemudi secara Daring pada Layanan SIM Presisi Nasional (SINAR) di Aplikasi Digital Korlantas = Analysis of the Information System Model for the Online Driver`s License Extension Feature on the SINAR Service in the Digital Korlantas Application

Perancangan service level agreement layanan teknologi informasi berbasis ITIL V3 2011 : studi kasus PT PQR = Design of service level agreement for information technology services based on ITIL V3 2011 : a case study of PT PQR

Perancangan service level agreement layanan teknologi informasi berdasarkan kerangka kerja ITIL V3 2011: studi kasus Direktorat Jenderal Sumber Daya dan Perangkat Pos dan Informatika Kementerian Komunikasi dan Informatika = Design of service level agreement for information technology services based on ITIL V3 2011: a case study of Directorate General of ICT Resources and Standardization Ministry of Communications and Informatics

Perancangan service level agreement layanan teknologi informasi berbasis ITIL V3 2011 dan ISO 20000: studi kasus Badan Pemeriksa Keuangan Republik Indonesia = Designing service level agreement for information technology services based on ITIL V3 2011 and ISO 20000 Standard: a case study at The Audit Board of Republic of Indonesia / Cesilia Fidora

Evaluasi implementasi ISO 20000 proses service delivery: studi kasus pada Pusat Sistem Informasi dan Teknologi Keuangan = Evaluation of implementation of ISO 20000 service delivery process: case study in Pusat Sistem Informasi dan Teknologi Keuangan