Muhammad Naufal Nadhif
Perubahan wilayah jangkauan pelayanan stasiun di Kota Depok = The changes of station service coverage area in Depok City
Fakultas Matematika dan Ilmu Pengetahuan Alam Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Francisca Evelyne Dameria
Kualitas pelayanan perpanjangan STNK pada masa pandemi covid-19 di gerai Samsat Kecamatan Pulogadung = The quality of service for the annual vehicle registration extension during the covid-19 pandemic at the Samsat outlet in Pulogadung District
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Rayhan Nuraditya
Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan GO-JEK di Jakarta, Bogor dan Depok = The Influence of Service Quality on GO-JEK Customer Satisfaction in Jakarta, Bogor and Depok
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Skripsi (Membership)
Bernaded Oka Anggarani
Pengaruh kualitas pelayanan terhadap kepuasan dan loyalitas pelanggan di laboratorium uji = The impact of service quality on customer satisfaction and loyalty in testing laboratory
Fakultas Teknik Universitas Indonesia, 2018
 UI - Tesis (Membership)
Ruri Maxentia Elfreda
Pengaruh hubungan antar karyawan dan kepuasan kerja terhadap kualitas pelayanan di PT. Binaman Utara PPM Manajemen = The influence of employee relationship and job satisfaction to service quality in PT. Binaman Utama PPM Manajemen
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)