Decision Making Models For Quality Improvement

Continuous process improvement : teams & quality

Juran on quality by design the new steps for planning quality into goods and services

Production and aperations management : focusing on quality and competitiveness

Analisis pengaruh penerapan total quality management tqm terhadap fleksibilitas operasional external flexibility dan internal robustness studi kasus RSUPN Dr Cipto Mangunkusumo = The influence of total quality management tqm on operatonal flexibility external flexibility and internal robustness a case study RSUPN Dr Cipto Mangnkusumo