Kutut Wijanarko Budi Sulistio
Studi Hubungan Pemasaran Relasional Dalam Membentuk Loyalitas : Penelitian Pada Bisnis Diagnostik di Jakarta = Study of Correlation Relationship Marketing in Establishing Loyalty : Research in Diagnostic Business in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2103
 UI - Tesis Membership
Cheria Cahyaningtyas
Analisis peran customer care pada strategi customer relationship marketing pasien ikatan kerjasama (IKS) Rumah Sakit Risa Sentra Medika Mataram = Analysis of the role of customer care in customer relationship marketing strategy patient cooperation in Risa Sentra Medika Mataram Hospital
Universitas Indonesia, 2018
 UI - Tesis Membership
Marsha Sekar Putri
Implementasi Relationship Marketing PT Robert Bosch Terhadap Distributor (Studi Divisi Automotive Aftermarket) = Implementation of Relationship Marketing in PT Robert Bosh to Wholesaler (Case Study in Automotive Aftermarket Division)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2013
 UI - Skripsi Membership
Anita Firawati
Analisis Penerapan Customer Relationship Marketing dan Pengaruhnya Terhadap Brand Equity: Studi Kasus Call Center Bank Mandiri
Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2010
 UI - Tesis Open
Manurung, Nicholas Arizona
Strategi customer relationship management pada usaha kecil menengah bengkel trijaya ban 83 = Customer relationship management strategy in small medium enterprise at trijaya ban 83 garage
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis Membership