Lindsay Beanning
Pengaruh E-Service Quality Terhadap Kepuasan Pelanggan dan Loyalitas Pelanggan Studi Pada Mobile Banking Bank BUMN di Indonesia = The Effect of E-Service Quality on Customer Satisfaction and Customer Loyalty-A Study on Mobile Banking Application in Indonesia
Fakultas Teknik Universitas Indonesia, 2024
 UI - Tesis Membership
Roinil Marsel Salama
Pengaruh perceived value dimensions terhadap customer satisfaction dan customer loyalty pada pengguna Bank Digital Neo Commerce di Jabodetabek = The influence of perceived value dimensions on customer satisfaction and customer loyalty among users of Neo Commerce Digital Bank in Jabodetabek
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Ruth Maria Kezia
Implementasi Prinsip Electronic-Know Your Customer (e-KYC) Berdasarkan POJK No.23/POJK.01/2019 terhadap Layanan Digital Banking di Indonesia (Studi Kasus: Bank MNC Internasional Tbk.) = The Implementation of Electronic-Know Your Customer Principles based on POJK No.23/POJK.01/2019 through Digital Banking Services in Indonesia (Case Study : MNC International Bank)
Fakultas Hukum Universitas Indonesia, 2022
 UI - Skripsi Membership
Simangunsong, Riris Kristina Angelia
Pengaruh customer experience terhadap loyalitas word of mouth dan customer satisfaction pada pengguna internet banking = The impact of customer experience to loyalty to word of mouth and customer satisfaction of internet banking users
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis Membership
Esa Thanico Maulana
Transformasi Digital Perbankan Melalui Kebijakan Open Banking sebagai Upaya Pencegahan Praktek Shadow Banking = Digital Transformation of Banking Through Open Banking Policy as a Measure to Mitigate Shadow Banking Practices
Fakultas Hukum Universitas Indonesia, 2025
 UI - Tesis Membership