Hubungan kualitas pelayanan rawat inap terhadap profitabilitas pelanggan di Rumah Sakit Ibu dan Anak Puri Bunda = The relation of inpatient service quality to customer profitability at Puri Bunda Hospital

Analisis pelaksanaan standar pelayanan minimal rumah sakit pada instalasi rawat inap di RSUD Kabupaten Ciamis sebelum dan sesudah menjadi Badan Layanan Umum Daerah di tahun 2013 = An analysis of hospital minimum service standards implementation at inpatient care unit of Ciamis District General Hospital before and after becoming local public service institution in 2013

Evaluasi Peran Case Manager terhadap Kendali Mutu dan Kendali Biaya Pasien Rawat Inap Bedah dengan Penjaminan JKN di RS Universitas Indonesia Tahun 2022 = Evaluation the Role of Case Manager in Quality Control and Cost Control for Inpatient Surgical Patients with JKN at Universitas Indonesia Hospital in 2022

Analisis Kualitas Pelayanan, Kepuasan Dan Loyalitas Pasien Pada Poliklinik Obgyn Rumah Sakit DKT Bandar Lampung Tahun 2023 = Analysis of service quality, patient satisfaction and loyalty at the obgyn polyclinic of DKT Bandar Lampung hospital in 2023

Analisis Waktu Pelayanan Instalasi Gawat Darurat dengan pendekatan Constraint Lean Six Sigma di RSUP Sanglah Tahun 2013 = Service Time Analysis at Sanglah Hospital Emergency Instalation using Constraint Lean Six Sigma approach in 2013