Camelia Fikrillah
Analisis kualitas pelayanan publik instansi polda metro jaya di mal pelayanan publik DKI Jakarta = Analysis of public service quality of metro jaya police agency at service malls public in DKI Jakarta
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Fajar Putra P.
Analisis pelayanan prima pada pelayanan pendaftaran tanah di kantor pertanahan kabupaten Bogor = Service excellence analysis on land register service in kantor pertanahan Bogor regency
Fakultas Ilmu Administrasi Universitas Indonesia, 2014
 UI - Skripsi (Membership)
Tasya Ledy Lestari
Integrasi Pelayanan Pada Mal Pelayanan Publik Kota Tangerang Selatan = The Integration of Services in South Tangerang Public Service Mall
Fakultas Ilmu Administrasi Universitas Indonesia, 2022
 UI - Skripsi (Membership)
Reza Satria
Analisis pengaruh kapabilitas dinamis dan kinerja inovasi terhadap kinerja layanan publik : studi empiris pada badan layanan umum = Increasing public service performance through the capitalization of dynamic capability and innovation performance: an empirical study of public service agencies
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
Etra Efendi
Upaya peningkatan pelayanan kepada masyarakat melalui mal pelayanan publik di Indonesia = Efforts to improve services for communities through public service mall in Indonesia
2018
 UI - Tesis (Membership)