Annisa Nur Fadhilah
Pengaruh Customer Engagement Terhadap Co-Creation, Customer Trust, Customer Retention Melalui Self-Congruence (Studi Pada Pengikut TikTok Somethinc) = The Effect of Customer Engagement on Co-Creation, Customer Trust, Customer Retention Through Self-Congruence (Study on TikTok Somethinc Followers)
Fakultas Ilmu Administrasi Universitas Indonesia, 2024
 UI - Skripsi Membership
Maraya Sakinah
Pengaruh E-commerce Marketing Stimuli terhadap Trust, Customer Satisfaction, dan Customer Loyalty = Influence of E-commerce Marketing Stimuli on Trust, Customer Satisfaction, and Customer Loyalty
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis Membership
Amenia Vellina Kesuma
Pengaruh cognitive dan affective customer experience terhadap trust melalui variabel mediasi satisfaction pada Konsumen Sociolla.com di Jabodetabek = The Effect of cognitive and affective customer experience towards trust with mediating variable satisfaction on Sociolla.com consumer in Jabodetabek Area
Fakultas Ilmu Administrasi Universitas Indonesia , 2019
 UI - Skripsi (Membership)
Muhammad Fawwaz Jauharin
Pengaruh Perceived Value Terhadap Continuous Purchase Intention Konsumen Pada Live Streaming E-Commerce-Peran Mediasi Consumer Trust Pada Streamer = The Influence Of Perceived Value on Continuous Purchase Intention of Consumers In Live Streaming E-Commerce-The Mediating Role of Consumer Trust in Streamers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Skripsi Membership
Nadya Jasmien Nabillah
Pengaruh Customer Experience terhadap Customer Engagement melalui Customer Commitment pada Ritel (Studi pada Pelanggan Alfamart di Jabodetabek) = The Influence of Customer Experience on Customer Engagement through Customer Commitment on Retail (Study on Alfamart Customer in Jabodetabek)
Fakultas Ilmu Administrasi Universitas Indonesia, 2023
 UI - Skripsi Membership