Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan minimarket Podjok Jakarta = A comparative study on relationship between service quality, customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok halal Jakarta

Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan mini market Podjok Halal Jakarta = A comparative study on relationship between service quality customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok Halal Jakarta

Pengaruh Persepsi Nilai dan Kualitas Integrasi Omnichannel terhadap WOM: Kesiapan Teknologi sebagai Variabel Moderasi = The Effect of Omnichannel Perceived Value and Integration Quality on WOM: Technology Readiness as Mediator

Pengaruh Retailer Brand Equity terhadap Consumer Loyalty dengan Consumer Attitudes dan Word-of-mouth Communication sebagai Mediasi pada Konsumen Super Indo Jakarta Barat = The Influence of Retailer Brand Equity on Consumer Loyalty with Consumer Attitudes and Word-of-Mouth Communication as Mediating Variables among Super Indo Consumers in West Jakarta

Pengaruh customer-brand relationship dengan brand loyalty dan word of mouth: studi pada merek Zara di Indonesia = The influence of customer brand relationship towards brand loyalty and word of mouth: study cases Zara in Indonesia