Pengaruh Customer Engagement Terhadap Co-Creation, Customer Trust, Customer Retention Melalui Self-Congruence (Studi Pada Pengikut TikTok Somethinc) = The Effect of Customer Engagement on Co-Creation, Customer Trust, Customer Retention Through Self-Congruence (Study on TikTok Somethinc Followers)

Pengaruh Trust in Broadcaster, Trust in Community Members, dan Trust in Products terhadap Customer Engagement melalui Swift Guanxi sebagai Variabel Mediasi (Studi pada Penonton Shopee Live Somethinc di Jabodetabek) = The Influence of Trust in Broadcaster, Trust in Community Members, and Trust in Products on Customer Engagement through Swift Guanxi (A Study on Shopee Live Somethinc Viewers in Jabodetabek)

Pengaruh customer experience terhadap costumer loyalty melalui customer satisfaction pada Genki Sushi: studi pada outlet Genki Sushi Plaza Senayan = Affect of customer experience on customer loyalty through customer satisfaction on Genki Sushi: study at Genki Sushi outlet Plaza Senayan

Analisis pengaruh kualitas integrasi saluran melalui omnichannel retailing terhadap customer engagement serta implikasinya pada repurchase intention dan positive word-of-mouth = Analysis the effect of channel integration quality through omnichannel retailing on customer engagement and its implications in repurchase intention and positive word-of-mouth

Pengaruh e-service quality terhadap customer repurchase intention melalui customer satisfaction pada Zalora Indonesia = The effect of e-service quality towards customer repurchase intention through customer satisfaction on Zalora Indonesia