Pengaruh Customer Perceived Value dan Competitive Advantage Terhadap Customer Loyalty Melalui Peran Trust sebagai Mediasi (Studi Pada Generasi Z Pengguna Brand Skintific) = The Influence of Customer Perceived Value and Competitive Advantage on Customer Loyalty Through The Mediating Role of Trust: A Study on Generation Z Users of The Skintific Brand

Pengaruh Electronic Customer Relationship Management (E-CRM) Terhadap E-Customer Loyalty Melalui E-Customer Satisfaction (Studi Pada Pengguna Aplikasi Shopee di Jabodetabek) = The Influence of Electronic Customer Relationship Management (E-CRM) on E-Customer Loyalty Through E-Customer Satisfaction (A Study on Shopee Application Users in Jabodetabek)

Analisis pengaruh electronic customer relationship management terhadap loyalitas pelanggan melalui kepuasan pelanggan sebagai variabel perantara pada situs Livingsocial Indonesia = The influence of electronic customer relationship management towards customer loyalty through customer satisfaction as mediator variable on Livingsocial Indonesia website

Analisis pengaruh e-Customer Relationship Management terhadap e-Loyalty melalui e-Satisfaction sebagai variabel perantara pada maskapai penerbangan low cost carrier : studi pada pelanggan maskapai AirAsia = The influence of e-Customer Relationship Management towards e-Loyalty through e-Satisfaction as mediating variable on low cost airlines : study on AirAsia's customers

Pengaruh Knowledge Management Terhadap Competitive Advantage Melalui Product Innovation Sebagai Variabel Mediasi (Studi Pada Perusahaan Manufaktur Berorientasi Ekspor di Kota Tangerang) = The Influence of Knowledge Management on Competitive Advantage Through Product Innovation as a Mediating Variable (A Study on Export-Oriented Manufacturing Companies in Tangerang City)