Evaluasi Usability Dan Rancangan Perbaikan Prototype Terhadap Aplikasi Layanan Perbankan: Studi Kasus Bank BRI = Usability Evaluation and Prototype Improvement Design for Banking Service Applications: Case Study of Bank BRI

PERAN EDUKASI PELANGGAN TERHADAP LOYALITAS PELANGGAN MELALUI CUSTOMER SATISFACTION, E-WOM DAN PERCEIVED SWITCHING COST PADA PERBANKAN DIGITAL DI INDONESIA = The Role of Customer Education on Customer Loyalty Through Customer Satisfaction, E-WOM and Perceived Switching Cost in Digital Banking Indonesia

Faktor-Faktor yang Mempengaruhi Niat Perilaku Terhadap Adopsi Bank Digital di Tengah Pandemi Covid-19 = Factors Influencing Behavioral Intention Towards Digital Banks Adoption Amidst Covid-19 Pandemic

Evaluasi Atas Penerapan Manajemen Keberlangsungan Tugas Pada Kegiatan Layanan Jasa Perbankan Dan Operasional Tresuri = Evaluation of the Implementation of Task Continuity Management in Banking Service Activities and Treasury Operations

Prinsip Kehati-hatian dalam Proses Uji Tuntas Nasabah pada Layanan Pembukaan Rekening Tabungan secara Digital = The Prudential Banking Principle in Customer due Diligence Process on Opening Digital Saving Account Services