Achmad Rizki Aditama
Deteksi Keluhan Pelanggan Pada Saluran Media Sosial: Studi Kasus PT XYZ = Detecting Customer Complaints on Social Media Channels: A Case Study of PT XYZ
Fakultas Ilmu Komputer Universitas Indonesia, 2024
 UI - Tugas Akhir
Regina Deka Sofia
Pengaruh Atribusi Kegagalan Ko-kreasi Nilai terhadap Perilaku Keluhan Pelanggan pada Layanan Ridesourcing = The Effect of Value Co-creation Failure Attribution on Customer Complain Behavior on Ridesourcing Services
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Disertasi Membership
Barlow, Janelle
A Complaint is agift: busing customer feed Back as a strategic tool
Berrett-Koehler , 1996
 Buku Teks SO
Sylvia Lioner
Praktik kerja di PBF PT. Era Caring Indonesia periode 3-28 April 2023, validasi pengiriman produk rantai dingin menggunakan konfigurasi ice pack 6 dan 7 di PT. Era Caring Indonesia = Work practice at PBF PT. Era Caring Indonesia for the April 3-28th 2023 period, validation of cold chain product delivery using ice pack configurations 6 and 7 at PT. Era Caring Indonesia
Fakultas Farmasi Universitas Indonesia, 2023
 UI - Tugas Akhir
Maghfiroh Inzaniyah Latifah
Praktik Kerja Profesi di PBF SamMarie Tramedifa Periode Bulan Februari Tahun 2019 = Internship at PBF PT SamMarie Tramedifa Period February 2019
Fakultas Farmasi Universitas Indonesia, 2019
 UI - Tugas Akhir