Analisis pengaruh faktor switching cost sebagai moderasi hubungan antara customer perceived value customer satisfaction dan customer loyalty studi pada konsumen perusahaan pembiayaan = Analysis of switching cost factor as relationship moderation between customer perceived value customer satisfaction and customer loyalty study on consumer of financing company

Pengaruh Switching Cost, Service Quality, Customer Satisfaction terhadap Customer Loyalty pada Provider GSM Berbasis Prabayar di Jakarta

Corporate Social Responsibility (CSR) dan Service Quality: Manakah yang Lebih Berpengaruh terhadap Customer Loyalty Maskapai Garuda Indonesia? = Corporate Social Responsibility (CSR) and Service Quality: Which One Plays a Greater Role in Garuda Indonesia's Customer Loyalty?

Analisis pengaruh customer satisfaction, switching cost, dan attractiveness of alternatives terhadap switching intention konsumen telepon genggam berbasis non-android = Analysis of the influence of customer satisfaction, switching cost, and attractiveness of alternatives towards switching intention on non-android mobile phone user

Pengaruh kualitas pelayanan, kepuasan pelanggan, trust, switching cost, dan persepsi harga terhadap loyalitas pelanggan layanan televisi berbayar = The effect of service quality, customer satisfaction, trust, switching cost, and price perception on customer loyalty in pay tv services