Achmad Haris Sanjaya
Kualitas Pelayanan Surat Keterangan Catatan Kepolisian (SKCK) di Satuan Intelijen dan Keamanan Polres Cilegon: Pendekatan Servqual = Quality of (SKCK) Service at Intelligence and Security Unit of Cilegon Resort Police Servqual Approach
Program Pascasarjana Universitas Indonesia, 2017
UI - Tesis Membership
Harry Ganda Wijaya
Kualitaspelayanan publik analisis faktor-faktor yang mempengaruhi kualitas pelayanan publik pada Satpolair Polres Serang Polda Banten = Public service quality analysis the influence factors in public service quality in marine Police unit Serang Resort Police Banten
Program Pascasarjana Universitas Indonesia, 2014
UI - Tesis Membership
Fajar Ilhamdi
Pengaruh Kualitas Layanan, Atmosfer Toko dan Kewajaran Harga terhadap Loyalitas dalam Industri Kedai Kopi di Payakumbuh = The Effect of Service Quality, Store Atmosphere, and Price Fairness on Loyalty in the Coffee Shop Industry in Payakumbuh
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
UI - Skripsi Membership
Kharisma Arbita Bangsa
Kualitas pelayanan surat izin mengemudi di Satpas Polresta Bekasi Kota: perspektif model servqual = Driving lisence quality service in the service unit of Police Office Bekasi City: model servqual perspective
Program Pascasarjana Universitas Indonesia, 2016
UI - Tesis Membership
Ridha Annisya
Kualitas Pelayanan Light Rail Transit di Provinsi DKI Jakarta = Service Quality of Light Rail Transit in DKI Jakarta Province
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
UI - Skripsi Membership