Kualitas Pelayanan Light Rail Transit di Provinsi DKI Jakarta = Service Quality of Light Rail Transit in DKI Jakarta Province

Analisis pengaruh pengalaman komunitas online terhadap sikap pada produk, perusahaan dan kualitas pelayanan yang dipersepsikan = The impact of online community experience on attitude towards product, attitude towards company and perceived service quality

Analisis hubungan service quality perceived value, customer satisfaction, dan post-purchase intention pada layanan mobile value-added service (M-Vas) di Jabodetabek = Relationship analysis amongst service quality perceived value, customer satisfaction, and post purchase intention in mobile value-added service (M-Vas) in Jabodetabek

Perancangan peningkatan kualitas proses pelayanan pasien BPJS kesehatan di rumah sakit = Re engineeering the improvement of the service quality for patient with BPJS kesehatan in hospital / Rahmi Mahardika

PENGARUH KUALITAS JASA DAN PRODUK TERHADAP INTENSI UNTUK MENGGANTI MEREK DENGAN MEDIASI KEPUASAN PELANGGAN (MEREK MOBIL HONDA DI JAKARTA DAN SEKITARNYA) = PRODUCT AND SERVICE QUALITY CONTRIBUTION TO CUSTOMER SATISFACTION IN RELATION TO SWITCHING BRANDS: THE HONDA AUTOMOBILE INDUSTRY IN JAKARTA AND SURROUNDING AREAS