Pengaruh Contactless Marketing terhadap Customer Satisfaction dan Revisit Intention (Studi pada Brand Fashion H&M) = The Influence of Contactless Marketing on Customer Satisfaction and Revisit Intention: A Study on Brand Fashion H&M

Analisis pengaruh service climate melalui peran mediasi employee commitment terhadap customer satisfaction; studi kasus kantor pelayanan operator selular = Analysis of influence of service climate through employee commitment as mediator towards customer satisfaction case study services office of mobile cellular provider

Analisis pengaruh benefit sacrifice terhadap kepuasan, intensi penggunaan kembali dan rekomendasi layanan ojek online berbasis mobile APPS = Analysis of benefit sacrifice effect to satisfaction APPS continuance intention and recommendation for online motorbike service based on mobile APPS

Pengaruh Brand Attribute dan Brand Image terhadap Kepuasan Pelanggan Mal Grand Indonesia = The Influence of Brand Attributes and Brand Image on Customers Satisfaction of Grand Indonesia Mall

Analisis Pengaruh Consistency, Interactivity, Flexibility, dan Connectivity terhadap Customer Satisfaction pada Omnichannel Retailing = The Analysis of the Influence of Consistency, Interactivity, Flexibility, and Connectivity on Customer Satisfaction in Omnichannel Retailing