Analisis Pengaruh Customer Satisfactions, Brand Trust dan Platform Trust terhadap Brand Switching Intention dari brand HMNS ke brand parfum lainnya pada platform e-commerce = Analysis of the influence of Customer Satisfaction, Brand Trust and Platform Trust on Brand Switching Intention from HMNS Brand Switching with Local Perfume Brands via the e-commerce

Analisis Pengaruh Pengalaman dan Kepuasan Pengguna terhadap Reuse Intention Bank Digital sebagai Metode Pembayaran yang Terintegrasi dengan E-commerce = Analysis the Influence of Customer Experience and Satisfaction on Reuse Intention of Digital Bank as an Integrated Payment Method with E-commerce

Identifikasi faktor-faktor pendorong niat berbelanja kembali konsumen secara online customer online repurchase intention pada situs e commerce di Indonesia = Identification the factors that encourage customer online repurchase intention toward e commerce site in Indonesia

Peran Live Streaming dalam Membangun Customer Trust, Affective Commitment, dan Customer Engagement dengan E-commerce Seller = The Role of Live Streaming in Building Customer Trust, Affective Commitment, and Customer Engagement with E-commerce Sellers

Pengaruh Atribusi Kegagalan Ko-kreasi Nilai terhadap Perilaku Keluhan Pelanggan pada Layanan Ridesourcing = The Effect of Value Co-creation Failure Attribution on Customer Complain Behavior on Ridesourcing Services