Pengaruh Brand Image terhadap Kepuasan Konsumen dan Loyalitas Konsumen pada Pengguna BukaLapak di Jakarta = The Influence of Brand Image on Customer Satisfaction and Customer Loyalty for BukaLapak Users in Jakarta

Pengaruh e-service quality terhadap brand trust konsumen situs e-commerce mataharimall.com = The effect of e-service quality on consumer brand trust e-commerce site mataharimall.com

Pengaruh Perceived Behavioral Control terhadap Trust untuk Berbelanja dalam Platform E-commerce= The Effect of Perceived Behavioral Control on Trust Towards E-commerce Platforms

Pengaruh Gamification Kuis Shopee terhadap Brand Loyalty melalui Customer Engagement dan Customer Satisfaction (Kasus pada E-commerce Shopee Indonesia) = The Effect of Gamification Kuis Shopee on Brand Loyalty through Customer Engagement and Customer Satisfaction (Case in E-commerce Shopee Indonesia)

Analisis pengaruh brand experience brand satisfaction dan brand trust terhadap brand loyalty studi kasus mitsubishi pajero sport = Analysis of the effect of brand experience brand satisfaction and brand trust toward brand loyalty case study mitsubishi pajero sport