Assessment IT Service Management (ITSM) Cakupan Incident Management Menggunakan OGC Self-Assessment Tools: Studi Kasus Satuan Kerja XYZ = Assessment of IT Service Management (ITSM) Incident Management Scope Using OGC Self-Assessment Tools: A Case Study of XYZ Work Unit

Evaluasi Kelengkapan Manajemen Layanan Teknologi Informasi Menggunakan OGC Self-Assessment Berbasis Kerangka Kerja ITIL: Studi Kasus Perusahaan Fast Moving Consumer Goods (PT XYZ) = Completeness Evaluation of Information Technology Operation Service Management Using OGC Self-Assessment based on ITIL Framework: A Case Study at a Fast-Moving Consumer Goods Company (XYZ)

Implementasi self assessment atas pajak penghasilan pajak lokal kedutaan besar asing (studi kasus : Kedutaan Besar XYZ)

Evaluasi dan rekomendasi it service management itsm berbasis itil v3 2011 dan cobit 5: studi kasus PT Telekomunikasi Selular = Evaluation and recommendation of it service management itsm based on itil v3 2011 and cobit 5: case study PT Telekomunikasi Selular

Analisis Perbandingan Beberapa Algoritma Machine Learning pada Manajemen Insiden Teknologi Informasi = Performance Comparison of Implementation of Several Machine Learning Algorithms in IT Incident Management.