Pengaruh Customer Engagement melalui Media Sosial Instagram terhadap Customer Loyalty pada Pelanggan Somethinc di Indonesia = The Effect of Customer Engagement through Instagram Social Media on Customer Loyalty towards Somethinc’s Customers in Indonesia

Analisis strategi Customers Relationship Management Shopee Indonesia dalam mempertahankan loyalitas pelanggan melalui media sosial Instagram = An Analysis of a Customer Relationship Management Strategy in maintaining customer loyalty through social media instagram

Analisis customer engagement melalui media sosial (studi brand Gojek pada platform Instagram) = Customer engagement analysis through social media (case study about Gojek Brand in Instagram)

Anteseden dan Konsekuensi Customer Engagement Dalam Konten Media Sosial: Studi Kegiatan Pemasaran Marketplace Produk Kecantikan Di Instagram = Antecedent and Consequences of Customer Engagement in Social Media Content: A Study Of Beauty Product Marketplace Marketing Activities in Instagram

Pengaruh Social Media Marketing Dan Emotional Branding Terhadap Loyalitas Merek Dengan Mediasi Keterlibatan Pelanggan (Studi Pada Instagram @madformakeup.co) = The Influence of Social Media Marketing and Emotional Branding On Brand Loyalty Through Customer Engagement (A Study of @madformakeup.co On Instagram)