Analisis kualitas pelayanan publik instansi polda metro jaya di mal pelayanan publik DKI Jakarta = Analysis of public service quality of metro jaya police agency at service malls public in DKI Jakarta

Analisis Mal Pelayanan Publik DKI Jakarta dengan Pendekatan Interoperability Framework = Analysis of DKI Jakarta Public Service Malls using the Interoperability Framework Approach

Kualitas Pelayanan Unit Pelaksana Pelayanan Terpadu Satu Pintu Kelurahan Sunter Jaya Jakarta Utara = Service Quality of the One-Stop Integrated Service Implementing Unit in Sunter Jaya Village, North Jakarta

Analisis kinerja pelayanan publik: studi kasus pada pelayanan one day service dinas penanaman modal dan pelayanan terpadu satu pintu Provinsi DKI Jakarta = Public service performance analysis: case study performance of one day service department of investment and integrated services one stop Jakarta

Pelayanan prima instansi Pemerintah : kajian kritis pada sistem pelayanan publik di Indonesia