The quest for loyalty : creating value through partnerhip
edited by Frederick F. Reichheld (Harvard Business Review Book, 1996)
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| Collection Type : | Buku Teks |
| Call Number : | 658.812 QUE |
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| Publishing : | Boston: Harvard Business Review Book, 1996 |
| Language Code | eng |
| Edition | |
| Place | Boston |
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| Physical Description | xxvi, 278 p. : ill. ; 24 cm. |
| Holding Institution | Universitas Indonesia |
| Location | Perpustakaan UI, Lantai 2 |
| Call Number | Barcode Number | Availability |
|---|---|---|
| 658.812 QUE | 01-14-02656 | TERSEDIA |
| Review: |
| No review available for this collection: 12948 |
