Pengembangan nilai pelanggan dengan quality function deployment (QFD) sebagai dasar penerapan customer relationship management (CRM) di apotek swalayan
(Fakultas Teknik Universitas Indonesia, 2005)
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| Collection Type : | UI - Skripsi Membership |
| Call Number : | S50239 |
| Study Program : | |
| Publishing : | [Place of publication not identified]: Fakultas Teknik Universitas Indonesia, 2005 |
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| Physical Description | xv, 140 hlm. : ill. ; 28 cm + lamp. |
| Concise Text | |
| Holding Institution | Universitas Indonesia |
| Location | Perpustakaan UI, Lantai 3 |
| Call Number | Barcode Number | Availability |
|---|---|---|
| S50239 | TERSEDIA |
| Review: |
| No review available for this collection: 20247841 |
