ABSTRAK
Total Quality Management filosofi pengembangan mutu pendidikan tinggikeperawatan, yang tanggap dan mampu merespon perubahan pendidikan tinggikeperawatan demi kepuasan pada konsumen. Rendahnya mutu pendidikan berasaldari perancangan kurikulum, ketidaksesuaian manajemen, kurangnya jampelajaran, kurangnya sumber daya staf. Tujuan penelitian mengetahui gambaranumum penerapan Total Quality Management dalam pendidikan tinggikeperawatan di Sekolah Tinggi Ilmu Kesehatan Citra Husada Mandiri Kupang.Metode penelitian survei dengan desain cross sectional. Pengambilan sampelsecara purposive, berjumlah 44 orang. Pengumpulan data menggunakan kuisionerdan dianalisa dengan mean dan proporsi. Hasil penelitian menunjukkanperencanaan mutu pendidikan tinggi keperawatan menurut pegawai 85,71 %kurang baik dan 14,29 % baik,dan menurut mahasiswa 53,33 % kurang baik dan46,67 % baik. Peningkatan mutu pendidikan tinggi keperawatan menurut pegawai42,86 % baik dan 57,14 % kurang baik, sedangkan menurut mahasiswa 83,33%baik dan 16,67 % kurang baik. Pengendalian mutu pendidikan tinggi keperawatanmenurut pegawai 78,57% baik dan 21,43 % kurang baik, dan menurut mahasiswa70% baik dan 30 % kurang baik. Penjaminan mutu pendidikan tinggi keperawatanmenurut pegawai 35,71% baik dan 64,29 % kurang baik, dan menurut mahasiswa86,67% baik dan 13,33% kurang baik. Hambatan yang dirasakan masihkurangnya sosialisasi bagi perguruan tinggi sehingga belum mengetahui danmengerti, tentang pelaksanaannya hanya mengacu referensi buku. Pimpinan perlumerencanakan kebijakan mutu yang strategis, pengendalian dan penjaminan mutuyang berorientasi pada peningkatan mutu pendidikan tinggi keperawatan. Elemenelemenharus diperhatikan etos kerja, motivasi, kerjasama tim, moral kerja, dankerja keras.

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ABSTRACT
Total Quality Management philosophy of the development of nursing highereducation quality, responsive and able to respond to changes in higher educationin nursing by consumer satisfaction. The low quality of education fromcurriculum design, management mismatch, lack of school hours, lack of staffresources. Studies find a general purpose application of Total QualityManagement in higher education of nursing at the College of Health SciencesHusada Citra Mandiri Kupang
Methods of survey research with cross sectional design. Purposive sampling,totaling 44 people. Data collection using questionnaires and analyzed with meansand proportions. The results showed a high quality planning of nursing educationaccording to the employee 85.71% and 14.29% is not good either, and accordingto students 53.33% and 46.67% is not good either. Improving the quality of highereducation of nursing staff by 42.86% is good and 57.14% is not good, accordingto students while 83.33% 16.67% good and less good. Quality control of highereducation of nursing staff according to 78.57% and 21.43% good is not good, andaccording to students 70% good and 30% unfavorable. Quality assurance ofhigher education of nursing staff according to 35.71% and 64.29% good is notgood, and according to students 86.67% 13.33% good and less good. Perceivedbarriers were the lack of socialization for colleges that do not yet know andunderstand, on a reference book only refers to their implementation. Leaders needto plan a strategic quality policy, quality assurance and control-oriented highereducation quality improvement in nursing. Elements must be considered workethic, motivation, teamwork, morale, and hard work.