The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
by Reza Soudagar, Vinay Iyer, Volker Hildebrand (McGraw-Hill, 2012)
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Jenis Koleksi : | Buku Teks |
No. Panggil : | 658.812 SOU c |
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Subjek : | |
Penerbitan : | New york: McGraw-Hill, 2012 |
Sumber Pengatalogan: | LibUI eng rda |
ISBN: | 9780071786973 |
Tipe Konten: | text |
Tipe Media: | unmediated |
Tipe Carrier: | volume |
Edisi: | First edition |
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Deskripsi Fisik: | xxvi, 292 pages : illustration ; 24 cm |
Lembaga Pemilik: | Universitas Indonesia |
Lokasi: | Perpustakaan UI, Lantai 2 |
No. Panggil | No. Barkod | Ketersediaan |
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658.812 SOU c | 01-13-27124 | TERSEDIA |
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